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[心得] 【已恢复,原来是apple抽风】为啥老说我信用卡过期?



到底啥意思?
order MGJHJ93VW5 made on 01/15/2012.  
查了一下正是显示没有付款成功的 12块大富翁。 但是问题是,大富翁我已经购买成功在玩了







Dear Ricko,

Greetings from Apple iTunes Store Customer Support!

I am sorry to know that you are experiencing issue using your credit card on your iTunes Store account "rickopan@mac.com". I know you must be eager to get this issue resolved. My name is Pradeep and I will do all I can to help you with this matter.

Ricko, I checked our records and see that we are unable to verify an authorization from financial institution and has not received payment for order MGJHJ93VW5 made on 01/15/2012. Not being able to verify an authorization is a sign that something needs to be addressed by the issuer of the card. You will need to contact your financial institution to determine the specific cause of the card being rejected.

When contacting your financial institution, ask to speak with the fraud/security department. The representative will need to thoroughly review your account until they locate and resolve what is causing the issue. If there are holds on your account, those will need to be removed. Please note that your financial institution can also choose to bypass the authorization process.

Once your financial institution has resolved the issue, you should be able to pay for the order MGJHJ93VW5 and resume purchasing. If you are not able to resolve the authorization issue with your financial institution, I recommend trying to add a new credit card or redeeming enough store credit to pay the balance in full.

Be sure your billing address is exactly the same as the address on your credit card statement. Differences in punctuation, abbreviation, and capitalization can cause payment errors that might prevent you from using the iTunes Store.

When you update your billing information, the iTunes Store places an authorization hold on your credit card to verify your account information.  This is not an actual charge; it is simply a test to confirm that your credit card account is active and has credit available to accommodate transactions.

Your financial institution will remove the authorization hold automatically. The amount of time it takes to remove authorization holds varies by financial institution. If you have any questions about the way your financial institution handles authorization holds/requests, please contact their customer-service department.

Ricko, you can also redeem store credit to pay for the iTunes Store balance. This article explains how to purchase and redeem iTunes gifts:

iTunes Gift Options
http://support.apple.com/kb/HT2736

After you redeem the gift, the unpaid balance will be deducted from the store credit balance.

I hope this information has been helpful. If you have difficulty paying the balance, please let me know. I will be happy to assist you further.

Sincerely,

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我是良民,一直正版的。
最近一次购买就是12块的大富翁了。

下班回到家,想ipad2继续下一遍大富翁,结果让我重新认证信用卡,流程一走就说我信用卡过期。。见鬼了。。。

[ 本帖最后由 ricko 于 2012-1-18 21:22 编辑 ]
附件: 您所在的用户组无法下载或查看附件


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奇怪。。大富翁没有付款成功啊
附件: 您所在的用户组无法下载或查看附件



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微博上也有人说
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引用:
原帖由 YUKIcarl 于 2012-1-17 20:39 发表
苹果最近信用卡信息验证很SB,是那种宁可错傻一千不可放过一个的验证方法
我碰到过一次了,安全码怎么也输不对,然后发了封邮件给APPSTORE客服
第二天就搞定了
哪个客服邮件?

打中文邮件可以吗?

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引用:
原帖由 YUKIcarl 于 2012-1-17 20:53 发表
itunes->我的帐户->购物记录->报告问题-> 找那个未扣款的APP然后报告问题,打中文可以,可能会慢点
没扣成功跟我没关系啊。。。日了。。。我的卡是好的,刚打过招行信用卡中心,也没冻结也没啥的。。。

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确保您的帐单地址是完全为您的信用卡对帐单上的地址相同。标点,英文缩写,和资本的差异可能会导致付款错误可能会阻止您使用iTunes Store的。
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我原本信息比如地址是 写“英文”的。要填写中文?

不过我试了一下中文,依旧说我过期

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招行说,信用卡完全没问题

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引用:
原帖由 动感超人 于 2012-1-18 10:34 发表
posted by wap, platform: iPad

苹果给我的回复就是目前工行和招行信用卡不支持,麻痹
email回复?贴出来看看

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VISA/MASTER验证服务  未开通


跟这个有关吗?

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算了,折腾,银行卡充值先。

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引用:
原帖由 sarion 于 2012-1-18 11:22 发表


我的招行可以用啊,上周六还买了Run Roo Run
这周你试试看,
我上周也是 1/11号买过也ok

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