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标题: PS4美亚直邮超过它显示的送货时间是不是可以申请免运费了？ [打印本页]

作者: sceic 时间: 2014-1-1 22:40 标题: PS4美亚直邮超过它显示的送货时间是不是可以申请免运费了？

我20号下单，24号收到DHL短信让我提供身份证扫描件供清关，美亚26号从美国西岸西雅图发货，然后向东到达西西那提HUB，再到香港，29号到了北京海关，然后一直就只有等待清关信息。

我当初选的35刀 4-7天送达，亚马逊订单页提供的送货时间Delivery Estimate Tuesday, December 31, 2013 by 8:00pm

这样的话我是不是能申请免运费？

作者: wangduo_jojo 时间: 2014-1-1 22:45

posted by wap, platform: iPhone

可以。去联系Amazon客服吧。

作者: sceic 时间: 2014-1-1 23:06

果然退给我了，另外在这封信里面有提到1/7日还收不到，要怎样？

Message From Customer Service
Hello,
I am sorry about that you have not received the order #***********************.
Being an online retailer, we highly rely on our carrier to deliver the package on-time, and despite all our efforts in delivering your order, sometimes delay occurs due to unforeseen reason.
I've issued a full refund of the shipping charges for this order in the amount of $35.98. This refund will appear as a credit to your visa within 2-3 business days.
We'll send you an e-mail when the refund is complete. You can also see completed refunds in the order summary in Your Account:
https://www.amazon.com/gp/css/summary/edit.html?orderID=**************************
In my experience, late packages arrive not long after the date listed. Please wait a little longer, until January 07, 2014, before requesting a refund or replacement. Otherwise, you might have to return a package.
Please check the tracking details for your package to verify where in the shipping process it may be.
https://www.amazon.com/gp/css/summary/edit.html?orderID=**************************
Packages shipped internationally are sent to the carrier's nearest regional shipping hub and then delivered to customers by their local postal authorities. Tracking and delivery confirmation is only available if the carrier provides it to Amazon.com.
When your order does arrive, there's no need to contact us. However, if you haven't received it by January 03, 2014, please let us know through the link below and we'll be happy to get a refund or replacement for you:
http://www.amazon.com/contact-us
I hope this helps. We look forward to seeing you again soon.

Best regards,

作者: 左右中 时间: 2014-1-1 23:50

所以我就直接选free shipping了，退着还麻烦

作者: rb 时间: 2014-1-2 14:39

posted by wap, platform: Android

喷了，傻逼美亚真是不知道天朝海关的效率啊

作者: potus 时间: 2014-1-2 14:42

引用:

原帖由 rb 于 2014-1-2 14:39 发表
posted by wap, platform: Android

喷了，傻逼美亚真是不知道天朝海关的效率啊

只有北京海关慢点，其他地方基本都是秒通

作者: dreambook 时间: 2014-1-2 15:01

貌似厦门海关更悲剧，要求提供3c认证，只能直接退货了

作者: rb 时间: 2014-1-3 13:54

引用:

原帖由 potus 于 2014-1-2 14:42 发表

只有北京海关慢点，其他地方基本都是秒通

我的意思是海关通关慢，amazon也能退运费，真是厚道极了。

作者: potus 时间: 2014-1-3 14:13

引用:

原帖由 rb 于 2014-1-3 13:54 发表

我的意思是海关通关慢，amazon也能退运费，真是厚道极了。

邮费而已，其实还可以退关税的

作者: 秃猫 时间: 2014-1-3 16:52

posted by wap, platform: GALAXY S III

引用:

原帖由 @potus 于 2014-1-3 14:13 发表
邮费而已，其实还可以退关税的

为什么现在不能免运费了？怎么退关税？

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